Platform Walkthrough

Explore the Society99 Ecosystem

Our platform operates with four distinct roles working in sync. Learn how they coordinate to handle accounts, automate maintenance invoicing, log gate check-ins, and keep society operations transparent.

Level 1: Platform Owner

Super Admin Control Panel

The Super Admin is the owner of the **Society99** SaaS platform. This portal supervises all registered housing societies across India, tracks platform subscription revenues, manages settings, publishes blogs, and provides support.

Primary Features:
  • Real-time Metrics Dashboard: Monitor total registered societies, total houses, active residents, and generated revenues.
  • SaaS Invoice Approval: Validate subscription billing payments made by societies (₹99/flat/year + 18% GST).
  • Walkthrough Toggles: Enable or disable tutorial videos globally on the member and secretary portals.
  • Helpdesk Ticket Resolution: Direct SLA interface to resolve technical queries logged by society admins.
Super Admin Workflow
1
Monitor Portal Registration Sees new societies registering on the public page and monitors subscription states.
2
Approve Payments & Issue Invoices Validates Bank/UPI transfers done by society secretaries and marks subscription invoices as Approved.
3
Manage Settings & Demos Toggles walkthrough videos globally and manages credential rules for shareable demo accounts.
Level 2: Society Secretary

Society Secretary Dashboard

The central command center for housing society management. Purpose-built for secretaries, treasurers, and managing committee members to run the housing colony without paper ledgers.

Primary Features:
  • Flat & Resident Roster: Add houses, configure details, and approve residents self-registering under the society.
  • Automated Monthly Dues: Generate maintenance bills for all houses with a single click every month.
  • Ledger & Expense Tracking: Record all society maintenance collections, log operational expenditures, and view financial statements.
  • Staff Registration: Configure guard profiles to deploy gate watchmen on mobile check-in.
Secretary Workflow
1
Setup Flats & Code Creates society profile, generates the unique society code (e.g. SOC4587), and shares it with members.
2
Run Monthly Billings Triggers monthly dues billing, updates ledger collections when residents clear payments, and issues PDF receipts.
3
Coordinate Guards & Helpdesk Registers watchmen, broadcasts notices to notice board, and resolves resident complaints.
Level 3: Resident Member

Resident Portal Dashboard

Designed for apartment owners and tenants. Focuses on billing transparency, notice updates, direct digital payments, and lodging maintenance requests.

Primary Features:
  • Instant Dues Summary: View current outstanding balance, monthly bill status, and pending logs.
  • Integrated UPI QR Scan: Scan the society's bank UPI QR code to transfer dues directly.
  • PDF Receipts Repository: View past transactions and download official payment receipts anytime.
  • Interactive Helpdesk: Register maintenance issues (plumbing, security, electricity) and track resolution.
Resident Workflow
1
Self Registration Finds their society using the society code, enters flat number, and waits for secretary approval.
2
View & Pay Dues Checks outstanding amounts, scans the UPI QR code to make payment, and uploads transaction reference.
3
Check Notices & Lodge Complaints Reads society announcements on the dashboard and files complaints to be resolved by the secretary.
Level 4: Security Guard Desk

Mobile Guard Check-In Desk

A super-simplified, mobile-first login interface designed specifically for security guards. Optimized for standard smartphone layouts at the gate with large text fields and oversized controls.

Primary Features:
  • 1-Tap Guest Registration: Log visitor names, contact mobile numbers, target flats, and reasons for visiting.
  • Daily Entry Log: Live scrollable log showing all visitors who entered the gate today.
  • Broadcast Announcements: Access special guidelines or notices issued for the gate security by the secretary.
Guard Workflow
1
Log In at Gate Logs in on their mobile phone using credentials set up by the society secretary.
2
Register Visitor Entry Type in visitor details and hit Save. The log is timestamped and saved in the cloud database.
3
Audit Logs & Read Notices Refreshes the day log to trace visitors and checks for gate-desk instructions.

Collaborative Platform Life Cycle

See how data flows seamlessly between different roles in a typical month.

Phase 1
Onboarding

Secretary registers society & generates Code. Residents sign up using that code. Secretary approves them.

Phase 2
Billing & Dues

Secretary bills flats. Resident dashboard updates outstanding amount. Resident scans QR to pay.

Phase 3
Security Entry

Secretary sets up watchman. Watchman logs visitor entry. Resident can view the logs.

Phase 4
Subscription Billing

Super Admin bills society (₹99/flat/year). Secretary transfers, gets approved, and downloads PDF invoice.